This was our 5th Real estate deal and closing with Donna Austin in the last 7 years. We have referred her several times to others as well. Our recent closing on 53 Portero was the worst case scenario and had it not been for Donna servicing us, we may not have followed through with the deal.
We closed on May 12, 2017 and were notified later that day that there was a problem with the probate, so the closing was null and void. Donna was a pitbull on our behalf and the deal was finally closed for the 2nd time on May 25, 2017. It took Donna a lot of work, but she managed to get us closed in a relatively short amount of time.
Donna told us not to stress. She carried the stress for us!! Again a pitbull, on our behalf. We would never call another "regular" Real estate individual because Donna is tried and true. She is a professional with high ethics. Donna is out Realtor and there will be more closings to come from us.
Jones Healy should be aware of Donna's worth to this company and this community.
Pete & Liz Miera
"Donna's exceptional ability to communicate with her clients makes them relax and enjoy the process of either buying or selling their home.
I am honored to write a letter of support for Mrs. Donna Austin. I feel confident when recommending Donna to my friends and family to assist them in one of the most important financial decisions of a lifetime. On both a personal and professional level I have found Donna to be a person of high principles and moral practices. As a Realtor, Donna contributes and gives back to the community of Pueblo. Donna has over 10 years of sales experience and is rightfully in the top five percent of Realtors nationwide. Her extensive knowledge is advantageous to Jones-Healy and Clients alike!
Besides being a joy to work with, Donna is a take-charge person who is able to present creative ideas and communicate the benefits to a home buyer or seller. By helping us see our home through the eyes of potential buyers, Donna gave us the perspective we needed to get our home “ready” for the market. Because of her hands on approach & help our home was successfully listed & sold in a staggering 3 weeks!
The next month, Donna was an asset to our family again in the purchase of our new home. She listened carefully to our wants and needs, found exactly what we were looking for, walked us through the process from beginning to end & delivered what she promised. At Donna’s suggestion, we asked the seller to provide a home warranty. Thanks to Donna’s forethought, we had help when an emergency arose. The very week we moved in, we discovered a huge water leak. I immediately called Donna and she sprang into action! She was on the phone with the Seller’s Realtor, the warranty company, and the Inspector. Thanks to her diligence & perseverance, the problem was fixed. Donna is a woman of her word, an active participant in our community, a true inspiration & motivator, & definitely my Realtor!
I have known Donna for many years. I believe that she exhibits professionalism and sincerity. Most recently we were dealing with a customer that required a great deal of attention. Donna took her by the hand and led her to homeownership. Donna illustrates compassion and understanding with her clients. I believe this is the core of Donna. She really cares about people and always does the right thing for them.
I believe that many times, we as professionals fail to realize that it is about the customer and not ourselves. Donna’s actions define that time and time again. She is extremely passionate about her position by realizing she is the advocate and their voice. She always looks out for their best interest even if it means she may not close a deal.
I have had the pleasure of knowing Donna Austin for over ten years as a colleague and a friend. She is the epitome of what being a Realtor is about. She is a leader by example, exuding a tremendous work ethic, relentless attention to detail together with impeccable ethics and integrity. She has been vigilant in ongoing education, achieving several designations, as well as volunteering on several association board committees.
Even with all this, she manages to make it a priority to be a strong participator in the life and activities of her husband and teenage son.
When I need a great Realtor to work with my best friend or family, she is the one I trust knowing she will work for anyone and everyone to the best of her ability always in the best interest of her clients.
A. Lynn Davis
In 2016 my wife and I decided to build a new home, we had used Donna Austin to help us sell our old house and she was amazing so naturally we wanted to use her to help us with this venture, and we are very glad that we did. Donna was a very key person in the purchase and building of our new home. Not only was she very knowledgeable and informative about everything to do with the real estate side of the deal, but she also was there to step in and mediate disagreements between the home builder and us (which she had to do often). Donna always did everything in her power to get questions answered as soon as possible, as well as kept us and the home builder on track throughout the entire process. My wife and I thought in the beginning of the building process we could handle most of this process ourselves but we soon realized that without Donna’s 110% and mediation skills we would have been lost throughout the whole process and ultimately we would have ended up walking away from the house or at the least been extremely unhappy with how it would have turned out. Donna promised us in the beginning that she would be by our side for the entire process and even now that the deal is done and we are moved in she continues to stand by her word and help us whenever needed.
One of the most important values a person can have is standing by their word and following through with what they say they are going to do, and Donna Austin has lived up to that time and time again for us and we will not hesitate to call her in the future if we are looking for a new home.
Robert and Crystal Terrell
I have been working with Donna for the past several years and within those transactions we have closed together, I have been able to learn from Donna's experience, expertise and her willingness to get the job done. Donna has her customer's best interest at heart throughout the entire process from writing the contracts to signing the closing documents. Donna strives to be the best, by staying on top of the current trends, keeping up with the changing markets and continuing her education exceeding her industry standards. If you want a realtor that will be by your side throughout the entire listing and selling process. The transactions that I have closed for Donna, both buyers and sellers have walked away from the closing table knowing that everything was taken care per the contract in the best interest of each property.
Springs Title, LLC
Donna Austin is awesome!! If there is anyone you would want on your side to treat you fairly and give you all the knowledge you need to buy a new home she is the one. Donna will always work tirelessly for you and get you the very best deal. She will answer all your questions and provide you with the real estate knowledge you need to have to acquire your very own home. You need not look any further than Donna Austin!
Six Mile Soap & Salutations
I am in awe of Ms. Donna; she always has her stuff together, and goes in 50 directions at one time. She is very diligent in her business, has great marketing ideas and carries them out with great enthusiasm. She also shares them with "THE GROUP" our networking group which I appreciate, There have been a couple of times that I have been on the verge of giving up, as working on commission is one of the hardest things to do, and we come together for the meetings once a week and I am inspired by her to carry on.
Her passion for the American Cancer Society is one of the greatest things she gives of herself. Her unselfish acts of her time and fund raising efforts have helped as she is giving to the millions of patients that have this horrible disease in the smallest of the things that she does. I hope that someday they find a cure for Cancer because she is a big part of that, and I can say "Yes I Know Donna Austin".
In her business life she genuinely cares for her clients, She keeps in touch with them, in case they should need anything, and goes with them from the sale to the closing table and after, Buying a home is a very stressful purchase, and if need be she goes to battle for her clients, I have been there, As I was an Escrow Officer, before I took on the Insurance world. I have more confidence in her I think then anybody else I know in the business community, I am very confident in handing my clients to her, I just wished there was more of them.
Colleen R Peterson
The Ahbe Group
I have known Donna Austin for many years after she invited me to visit THE GROUP. I was so impressed with her and the other entrepreneurs, I decided to join. Donna is by far our best member. She has been the winner of our membership drive every year. She is always generous and kind. She helps and inspires our entire group with her drive and tenacity.
As a Realtor, she is diligent and tenacious. She continues to lear and is especially professional. Her reputation is excellent in her field. I would recommend her as a realtor above others that I know. Her expertise is unmatched.
Donna also works very hard to support her communtiy and her favorite charity, "The American Cancer Society". She is a key person working with the annual walk and has many other fundraisers she assists with throughout the year. I am always inspired by Donna Austin!
I am proud to know such an honorable woman and would recommend her professionally and personally!
I have worked in a number of real estate offices since 1991 which means I have worked with alot of realtors. I know what makes a good realtor and Donna Austin of Jones-Healy is one of the best in the business.
Donna Austin is dependable and reliable which is important when dealing with one of the most expensive purchases people make in their lifetime. Donna is also determined to help her buyers and sellers fulfill their real estate goals.
I have recommended Donna Austin in the past and will continue to do so in the future without hesitation.
Residential Property Manager
I have had the privilege of knowing Donna Austin for almost 8 years. She is an amazing Realtor and person. The manner in which she treats her customers is truly refreshing. I count it an honor to work along side a professional like Donna. Her attitude and dedication to customer service is only measured by her willingness to succeed in finding the perfect home for you.
Donna, thank you for making the world of home buying a positive experience for every one of your current and future customers!
Your Business Partner and Friend,
Linda K Jackson
Freedom Financial Services